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Geoffrey Hammond, MD

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Geoffrey Hammond, MD
Gull Crossing Family Practice
(26 Reviews)
> Get Phone Number & Directions
3048 W Main St Kalamazoo, MI 49006
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.38.63
April 24, 2014
Was this family doctor's staff friendly?
Yes, they went above and beyond
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Kathie Beaupre-Vietor xxx.xxx.127.196
February 05, 2014
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I would like to emphasize the fact that I feel they care about me as an person and want to help me improve. I will never willingly change doctors.
by Kathie Beaupre-Vietor xxx.xxx.127.196
September 26, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous xxx.xxx.249.184
August 08, 2013
Everyone in my community knows that they are the absolute best in the field. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. This provider has helpful information available online, which is really convenient. They have a good website and online presence. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by Teresa xxx.xxx.21.108
August 06, 2013
Was this provider late to your appointments?
No, they were on time
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.122.110
May 24, 2013
This place is horrible. I overheard staff behind the front desk making fun of another patient, I never got to see the actually doctor, and they dismissed me as a patient because of a miscommunication over a ten dollar bill! When I cleared it up by paying it AGAIN, they still said I was no longer welcome as a patient, and then refused to fill any of my prescriptions to tie me over until I could get to another doctor. Stay away from this place, it's not worth your time and they won't value your business. West Side Medical down the road is way better.
by Anonymous xxx.xxx.82.198
April 04, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you leave the office feeling satisfied with your visit?
Completely!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.10.52
March 15, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was it easy to make an appointment with this provider?
Yes
Would you recommend this family doctor to others?
I Already Have
Was this provider's staff friendly?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.160.51
February 03, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's office too loud?
No, it wasn't too loud
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Bob xxx.xxx.216.117
January 08, 2013
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Map and Directions
3048 W Main St, Kalamazoo, MI 49006