Janis Hayward DDS and Associates

Janis Hayward DDS and Associates
Janis Hayward DDS and Associates 8701 North Sheldon Road Canton, MI 48187
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.48.209
October 02, 2013
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this dentist answer all of your questions?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.196.97
August 05, 2013
I visited Dr Hayward regularly for nearly 20 years while I lived in Michigan and she knew me from when I was very little. She and her hygienist Paula always went the extra mile to get to know me and my family and provide us with the best dental care possible. If it weren't for the 12 hour drive now, I'd still be going to her office today.
by Anonymous xxx.xxx.153.94
June 05, 2013
Was this provider's office too cold?
No, it was fine
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Did you experience any unnecessary pain while your teeth were cleaned?
No
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.160.151
May 10, 2013
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did this dentist answer all of your questions?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.247.80
April 09, 2013
Their staff is friendly, warm and professional. I've been going here for about 20 years. I have not had a bad experience. My only constructive criticism would be that they need to better schedule patients as it sometimes takes a long time for procedures if they are busy (not cleaning however).

I'd also like to see them upgrade their communication (email calendar appointments and reminders)
by Happy xxx.xxx.31.20
August 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by OPTIMISTIC MOMMA xxx.xxx.117.89
July 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Sara xxx.xxx.247.80
April 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.111.61
March 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.153.144
March 08, 2012
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