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Deborah Kay, DO

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Deborah Kay, DO
Kay & Kay
(8 Reviews)
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24748 W Warren St Dearborn Heights, MI 48127
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. The chairs in the waiting room were of the highest quality. I was so comfortable while waiting for the appointment.
by Steve xxx.xxx.108.236
November 07, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by Anonymous xxx.xxx.83.140
November 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.37.155
August 18, 2012
I have never been treated with such disrespect. I was declined an appointment when i tried to schedule one. The front desk employees are extremely rude. : ( Apparently they haven't ever heard of the saying "the customer's always right" here. Having a high level of customer service doesn't appear to be their top priority. Their office was kind of gross. I was scared I was going to catch something from being in the office. Most of the time, they don't call me back for quite a while, but they've called me back quickly once or twice.
by unhappy patient
September 12, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
August 11, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did they follow up with you after your appointment?
Yes.
Was this provider's office too cold?
No, it was fine
by Anonymous
June 29, 2011
Did this provider have reasonable prices?
Yes
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Does this provider always put the customer first?
Yes, they always put customers first
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office too cold?
No, it was fine
by Anonymous
March 08, 2011
We have been going to Dr. Kay’s for a long time, highly recommend. Everyone in the office is very nice and friendly. Thank You
by magicalmike
November 10, 2009
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Map and Directions
24748 W Warren St, Dearborn Heights, MI 48127