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David O'Donnell, MD

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Saginaw, MI

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David O'Donnell, MD
Saginaw Valley Dermatology
(63 Reviews)
> Get Phone Number & Directions
4705 Towne Centre Rd Ste 301 Saginaw, MI 48604
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Consumer Feedback

(63 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Hard to make this short, I am a disabled veteran with a history of skin cancer in my family. I had a growth on my face that was recurring. The VA scheduled me for a biopsy of the lesion but is a 3 hour drive. Since I began new employment after caring for my elder parent, now deceased and gain pretty good health insurance through my company, I conversed with all three, the VA, Dr. Odonells office which was 1 hour and 20 minutes from me and Blue Cross Blue Shield. The VA stated they would give a referral for the preventative biopsy, Dr. Odonnells office stated they wouldn’t require it. They stated it would be a preventative measure as the history was in my family. Blue Cross confirmed there would be zero cost associated as it was all preventative. Received a bill in the mail for quite a bit of $ with much more to come separately from pathology according to a Monica, the supposed office manager/ billing contact for Dr. O’Donnell . BCBS said the doctors office did not code the procedures as preventative, that they must correct it or I must pay it all. Monica is a rude overbearing person who refused to do anything about it, further stating “guess you should have had it done by the VA!” She refused to have the doctor or anyone else contact me and further stated she was not going to change a thing. For doctor Odonnells greed of a few hundred dollars imagine what he and his office would do for $1000’s. Lesson learned, and it certainly will not end here. Go to a reputable physician with a staff that works for the patient, not the theft of ones money because the billing department either gets a kick back from bcbs or just enjoys collecting a hefty pay check at your behest.
by Robert xxx.xxx.131.113
August 10, 2021
I would highly recommend Dr. O'Donnell. He removed a cancerous growth from my mother's nose. The doctor and his staff were very competent, efficient and friendly. They communicated thoroughly with us through each step of the procedure. Very well satisfied!
by Charles Burr xxx.xxx.149.7
October 11, 2019
I've been waiting over an hour. It's been this way the last 10+ years. I'll be finding a new derm. This is ridiculous.
by Erin xxx.xxx.114.47
January 04, 2017
After donating 1 hour and 40 minutes of my time, I walked out of the exam room. I was going to be a new patient and arrived 15 minutes before my scheduled appointment for paper work. The front desk person treated me like I was bothering her. After almost an hour in the waiting room I was taken to the exam room. The gal asked me a couple of questions and asked me to put a paper shirt on. After 45 minutes of freezing in the exam room, I dressed and walked out.

After being in the business world for many years, this is no way to run a business. If I treated my clients the same way I was treated, I would have been fired.

This is the first time I ever reviewed a doctor. I wonder if the doctor knows what goes on?

I guess that I have to select a "star" so the lowest lit up. But actually, I would not even select one star.
by Janice Tedder xxx.xxx.181.190
December 06, 2015
Not too impressed despite a handful of visits.
by Tried xxx.xxx.115.175
November 25, 2015
"Very RUDE!!! He was very indignant and made me feel stupid!!! front desk person was not even cordial! will never go back. Never recommend him to anyone!
by frustrated xxx.xxx.192.16
September 02, 2015
Dr. O'Donnell is a very kind & knowledgeable person. I have not felt rushed and he has a good bed side manner. The staff have been very friendly & helpful .
by Pixie xxx.xxx.196.17
July 20, 2015
I like the fact that I can get in to see him within 2 1/2 weeks of when I call, he is nice, the office staff aren't really that professional the first 3 visits I waited 30 to 45 minutes each time, okay, I can deal with that, I just take a book to read but the 4th visit! 2 1/2 hours! That is just crazy! I had booked another appointment for 3 hours after this one figuring there wouldn't be a problem. I ended up having to walk out. The office staff really needs to make sure no one ever has to wait longer than an hour to be seen. This is crazy!
by annie xxx.xxx.166.108
July 01, 2015
Very pleased with his professionalism.
by Sharon Such xxx.xxx.199.0
February 25, 2015
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor friendly?
Yes
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.152.129
November 17, 2014
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Map and Directions
4705 Towne Centre Rd Ste 301, Saginaw, MI 48604