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Oral & Facial Surgery

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Oral Surgeons

Facial & Oral Surgery Associates

Augusta, ME

Berube R ROBT Oral SURG

Augusta, ME

Facial & Oral Surgery Associates

Augusta, ME
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Oral & Facial Surgery
Oral & Facial Surgery
(10 Reviews)
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444 Wilton Road Farmington, ME 04938
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here.

This doctor was smug, lacked the ability to have empathy and had a very dismissive nature. Unwilling to entertain ways to increase my overall comfort for the procedure. He then informed me that my request would be one that no oral surgeon would agree to. I knew he was wrong so I went elsewhere...to an oral surgeon that took the time to understand my needs and work out a solution. That is what a good surgeon does...Dr. Ellis is not that kind of surgeon.

Honestly, I would not send my worst enemy to him. He is a disgrace to the profession in my opinion.

If you have special circumstances or suffer from extreme dental anxiety do not use this surgeon. There are other options. Look in Augusta!
by angry xxx.xxx.250.140
March 20, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.98.181
March 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Valerie xxx.xxx.153.2
March 21, 2012
Does this provider promptly return your phone calls?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's staff friendly?
Yes, they went above and beyond
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
December 27, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the waiting room chairs comfortable at this provider's office?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
August 25, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
July 01, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
June 08, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was the waiting area spacious?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Would you recommend this provider to others?
I Already Have
by Anonymous
April 25, 2011
Was this provider late to your appointments?
No, they were on time
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider answer all of your questions?
Some were answered
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
April 19, 2011
Were you able to relax during your appointment?
Yes
Would you recommend this provider to others?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider answer all of your questions?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
March 13, 2011
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Map and Directions
444 Wilton Road, Farmington, ME 04938