Ivan Chan, Dr.

Ivan Chan, Dr.
Kennebec Dental Excellence. 464 benton avenue Winslow, ME 04901
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.188.194
February 05, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.65.177
March 15, 2012
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
October 20, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
by Anonymous
August 17, 2011
Although I was hoping to be able to watch my favorite show during my dental procedure, they had plenty of magazines for me to look through. My procedure flew by because I had something to distract me the entire time. When I left my appointment, my mouth felt cleaner than it's ever felt. They did such a fantastic job. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. It was easy to get the appointment time that worked for my schedule. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by John Doe
July 18, 2011
Although I was hoping to be able to watch my favorite show during my dental procedure, they had plenty of magazines for me to look through. My procedure flew by because I had something to distract me the entire time. Not only did they give me a local anesthetic to make sure I didn't feel any pain during my procedure, they paused every few minutes to make sure I was still comfortable and okay. I felt like they really cared about me. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They took the time to explain in detail plenty of techniques I could practice at home to prevent cavities and tooth decay. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Rusty Bell
July 05, 2011
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