Green Stephen I DDS PA

Green Stephen I DDS PA
Green Stephen I DDS PA 7501 Greenway Center Drive Greenbelt, MD 20770
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Dr. Green's office is horribly run! Their billing system is inefficient, I have been there once and my experience there so far is not a good one. They billed out for incorrect procedure codes and try to charge me for their error. When I called the office to resolve the issue, the woman who claimed to be the "manager" would not even give me her name and kept hanging the phone upon me when I asked to speak to someone else. I definitely will be filing a grievance with my insurance company needless to say. Moreover, I am surprised that this office is still running with rude and incompetent staff like that!

-Mrs. J
by Mrs.J xxx.xxx.52.34
October 16, 2013
I was referred to Dr. Stephen Green's office for a tooth lengthening procedure. The front office receptionist called to verify my insurance coverage - she repeated my full social security number out loud in the waiting room area.

I was charged 41.00 for the initial exam and 920.00 for one tooth lengthening. The doctor numbed my gums and proceeded to cut away. I was not fully numb and it was extremely painful. Also I was not given any pain killers at all.
by P.H. xxx.xxx.250.30
July 22, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.211.98
May 20, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.8.88
December 14, 2012
Are you going to visit this provider again?
Sure
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you feel safe in this provider's care?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
May 31, 2011
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