Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's office too cold?
No, it was fine
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in