Kelly Bouchard

Kelly Bouchard
Kelly Bouchard DMD P C 103 Van Deene Avenue West Springfield, MA 01089
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Great service......
by Dwayne xxx.xxx.96.6
October 09, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Are you going to visit this provider again?
Yes
Does this provider treat their staff well?
Extremely well
by Anonymous xxx.xxx.22.57
July 25, 2014
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.65.138
March 28, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.252.88
March 01, 2013
Was this dentist's staff friendly?
Yes, they went above and beyond
Was the toothpaste used during your cleaning enjoyable?
Absolutely, it was fantastic!
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
by Anonymous xxx.xxx.243.22
February 05, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider have helpful information available online?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous xxx.xxx.53.72
December 10, 2012
Dr. Bouchard took so much time to answer all of my questions and made me feel so comfortable. I was very pleased with the dental care I received there.
by Anonymous xxx.xxx.224.241
July 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.197.20
April 23, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office easy to locate?
Fairly Easy
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Would you recommend this dentist to others?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
January 05, 2012
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous
March 24, 2011
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