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Macdonald Stephen P Dentist

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Macdonald Stephen P Dentist
Macdonald Stephen P Dentist
(6 Reviews)
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770 Hancock Street Quincy, MA 02170
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this dentist friendly?
Yes
Did this provider answer all of your questions?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.32.210
April 24, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.157.2
January 07, 2013
The dentist who saw me - ANTHONY PAYNE - on a Tuesday evening in May 2012 told me my teeth were not in that good shape (due to grinding at night), which is fine, but what he said to me looking into my eyes is what has been haunting me for over 6 months - EVERY DAY SINCE THEN. I am half Asian - he had asked me since my name is Japanese and I told him my dad was Japanese and my mother is of French Canadian ancestry. He looked into my mouth commented on my teeth (alarmingly), looked into my eyes, and said 'It must be all that sushi you've been eating'.
Now, I grew up in a mixed race family in Jamaica Plain during the 1960's and 70's, and I did not have a very happy childhood when it came to racial prejudice. This Dr. Payne invoked those bad memories and shocked me with the insensitivity and passive aggressive bigotry? /racial stereotyping of his words. In my opinion, he is not worthy of practicing Dentistry - what he said to me has affected me deeply and has not diminished but only festered in me since that Tuesday evening appointment in May 2012. I warn anyone, particularly someone who is Asian (which is a a significant proportion of people in Quincy), about this monster dentist. Not only did Dr. ANTHONY PAYNE insult me with a racially charged comment, he neglected to tell me that I had a cavity on tooth #19. I just found out about that when I called to get Payne's name from the office.
In fairness, I only told Dr. MacDonald's staff about this incident today, and I have never had a problem with Dr. MacDonald or his staff until this last appointment. I will see Dr. MacDonald one more time, but if Dr. Payne continues to work there, I will not continue (and will even stand outside with a sign to let everyone know what Payne said to me).
I
by DCM xxx.xxx.21.157
December 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.42.8
January 28, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Would you recommend this dentist to others?
I Already Have
Does this provider offer flexible appointment times?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
December 14, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
August 01, 2011
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Map and Directions
770 Hancock Street, Quincy, MA 02170