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Aspen Dental

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Aspen Dental
Aspen Dental
(10 Reviews)
> Get Phone Number & Directions
25 Faunce Corner Road North Dartmouth, MA 02747
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Did this provider spend time asking questions and listening to you?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
No
Did this dentist explain your dental procedure to you?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.77.88
July 12, 2014
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's office clean?
No, I didn't feel comfortable at all
Was the dental equipment clean?
Not really, it could have been much cleaner
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous xxx.xxx.107.110
December 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Mom of two xxx.xxx.28.134
August 20, 2012
I would like to start off by saying,,,,there are no amount of words that can describe what a wonderful experience ive had at Aspen Dental in North Dartmouth,MA......right from the start everyone made me feel comfortable and at ease. The staff starting with the receptionist,,,to the hygenists,,,to Dr Sethi are the most professional crew i have ever had the pleasure to deal with,,,I would not hesitate to recommend Aspen Dental in North Dartmouth to anyone young or old,,,,
by Frances Fortes xxx.xxx.52.237
June 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.205.133
March 29, 2012
They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. Amy, and Dr. Serti presented me with the facts, and then offered options They are so warm and professional, and make the whole experience that much better. I was so impressed with my treatment plan because I did not feel overwhelmed after I left, and felt it was doable. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. The office was immaculate, and this is very important in a dental office. Very, very pleasantly surprised.
by Camille Cirillo xxx.xxx.88.19
March 18, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.115.160
February 18, 2012
Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. I drove to an appointment at their Fall River location. I had my office assistant to call them to let them know I was running 5 minutes late. When I got there only 3 minutes late, they informed me that I needed to be there 15 minutes before the appointment to fill out forms, and refused to see me. I asked politely. I begged. I cajoled. I asked to see the office manager. I asked to talk to one of the dentist. Incredibly, no one would relent, and they sent me away. Never have I been treated to inconsiderately regarding an appointment. There is no exaggeration here. With that kind of attitude, they don't belong in business! That's how incensed I was after being treated so badly.

I had previously gone to their Dartmouth, MA location, and had a completely different experience. They seemed like they were using fairly modern treatment methods and procedures, but I'm not really sure. I had several questions, but they didn't all get answered. I could have definitely used more information. Whenever I make an appointment, I'm always hesitant about being able to actually get seen, given my past experience. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. But never go to Fall River. Rude, insensitive, unreasonable. The entire staff - and believe me, I went up and down the chain of command.

They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment.
by Rich
November 10, 2011
Did this dentist explain your dental procedure to you?
Yes
Does this provider have helpful information available online?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's office too cold?
No, it was fine
by Anonymous
April 04, 2011
Does this provider promptly return your phone calls?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
by Anonymous
March 28, 2011
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Map and Directions
25 Faunce Corner Road, North Dartmouth, MA 02747