Walter Goljan, MD

Walter Goljan, MD
Webster Square Medical Ctr 255 Park Ave Ste 400 Worcester, MA 01609
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by Anonymous xxx.xxx.10.70
May 22, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Would you recommend this internist to others?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.215.85
March 19, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider use current and safe equipment?
Yes
Was this provider friendly?
Very! The most welcoming office I've visited!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Mungy xxx.xxx.155.129
March 18, 2013
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.64.142
March 05, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was the waiting area spacious?
Yes, extremely spacious
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.227.174
January 15, 2013
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. In addition, Dr. Goljan takes the time to listen to his patients. I truly believe, if not for his attentiveness to what I was saying to him at the end of my appointment, my cancer would not have been diagnosed for at least another year. Thanks to him, I am 4 years cancer free!
by Greatful Patient
July 23, 2011
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