South Shore Endodontics Braintree Pc

South Shore Endodontics Braintree Pc
South Shore Endodontics Braintree Pc 400 Franklin Street Braintree, MA 02184
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
This is a real review, not a fake one when you are asked to let a good review.
Horrible place. I am very disappointed with the way I was treated there. First time, years ago I waited for my turn more then 30 min and never complained about anything.

The second time , my appointment was cancelled. After submitting 10 pages of my dental and physical history, I arrived 4 min late, just 4. The receptionist told me that I lost my appointment bc she did not hear from me one day before!!!!!! I told her I submitted my history, and spend 30 min,what else she expected from me to do. NO answer, just that another patient is with the Dr .I asked why another patient was in the same time with me, when my work was supposed to last 45 min? No answer! Just a face that does not know what lie she should tell next.

I was treated without any respect. That lady, did not even try to make any arrangements.
Her behavior was so disrespectful and unexcusable.I never ever was treated in that way in any place.
I can understand that mistakes can be made by a person which does not know to do her job, but as a human she could try to make patient feel better. No phone back, no apologies.

Never ever at this place anymore!
by Sonil xxx.xxx.184.131
July 26, 2022
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Does the provider's staff treat you well?
Yes
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely!
by Anonymous xxx.xxx.222.25
October 04, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
If I need to, I'll return
by Matt xxx.xxx.254.2
July 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.161.161
June 28, 2012
They made the extra effort to make sure every question and concern I had was addressed. I trust them to only recommend dental procedures I actually need. I know they care more about my health than they do about making money. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism.

They were calm and reassuring. As it turns out, I might not even need a root canal!
by Karen H
January 06, 2012
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Mo
January 01, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
November 22, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
August 17, 2011
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
May 23, 2011
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