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Erica Johnson, MD

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Erica Johnson, MD
(9 Reviews)
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2000 Washington St Ste 423 Newton Lower Falls, MA 02462
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider have an entertaining selection of waiting room magazines?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.19.211
April 23, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Would you recommend this internist to others?
I Already Have
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
February 16, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
November 27, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was it easy to make an appointment with this provider?
Yes
Would you recommend this internist to others?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
November 08, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
October 03, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was the waiting area spacious?
No, but I can always find a seat
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
May 11, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider late to your appointments?
No, they were on time
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
May 05, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
April 04, 2011
Erica Johnson is everything a person could ever want in their primary care physician and more. She is progressive, personable, so thorough and caring and truly gets to know her patients. She always takes the time to truly listen and attend to your every concern and need. I never feel at all rushed as so many others report when visiting their physician's offices. The office staff has a wonderful reputation for always promptly providing referrals, and faxing information etc, so much so that it has been mentioned mutiple times at other physicians offices. I feel extremely lucky knowing that our family's care is in Erica's capable hands.
by Barry Masterman
February 25, 2011
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Map and Directions
2000 Washington St Ste 423, Newton Lower Falls, MA 02462