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Dan Tilles, MD

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Dan Tilles, MD
Concord Hillside Med Assoc
(12 Reviews)
> Get Phone Number & Directions
242 Baker Ave Concord, MA 01742
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider friendly?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you feel safe in this provider's care?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.16.202
June 19, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.144.3
May 15, 2012
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider answer all of your questions?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
January 16, 2012
Would you refer this provider to a family or friend?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
January 12, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you experience unnecessary pain during your visit?
No
by Anonymous
August 24, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
August 11, 2011
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider show attention to detail?
Kind of, but not very much
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
August 09, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
July 19, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
June 22, 2011
Were you able to relax during your appointment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's office easy to locate?
Fairly Easy
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
May 13, 2011
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Map and Directions
242 Baker Ave, Concord, MA 01742