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Robert Insley, MD

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Robert Insley, MD
Chatham Medical Assoc
(4 Reviews)
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78 Crowell Rd Chatham, MA 02633
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Would you refer this provider to a family or friend?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.109.242
January 28, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Was this provider's office too loud?
No, it wasn't too loud
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by mark Watson xxx.xxx.241.231
November 06, 2012
This was my primary care physician, I have seen him several times in the last year for masses in my liver that were developing and causing pain. I was told surgery was best option, and he was to refer me to a surgeon. He referred me to 3 doctors, and after calling all of them I learned NONE of them did surgery of the liver. I called my PCP several times, left several voice messages on his answering machine to please call me back with names of other doctors.. It's been 4 months and I still haven't heard from him.

On another occasion I had brought my 21 month old daughter with me (and this was not the first time), I am a single mother with no resources to babysitters so I sit at home with my kid, and she goes with me everywhere. I was waiting in the room as I do any other time, and he came in and said "Couldn't find a babysitter today?" and I replied back with, "No, I always bring her in." He proceeded to talk and my child began to fuss a bit, and he refused to say another word with her there, told me to reschedule, and not to bring her back to the office with me again. He sounded so cold hearted and mean in his voice. I was so frustrated with this doctor that I had to bring my parents in with me the next visit, so they could get some answers on my condition.
by KittyCats1440 xxx.xxx.14.210
March 28, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
July 05, 2011
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Map and Directions
78 Crowell Rd, Chatham, MA 02633