I was worried that my child was going to be in a lot of pain during his procedure, but they gave him a local anesthetic that took the pain away. I was very comfortable the whole time. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.