Robert Cooper, MD

Robert Cooper, MD
Metro West Health Ctr 81 Main St, #B Medway, MA 02053
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.16.114
October 30, 2013
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you going to visit this provider again?
Sure
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.23.164
May 28, 2013
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.204.230
March 06, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.24.129
January 22, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.205.184
April 11, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did they follow up with you after your appointment?
Yes.
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
January 09, 2012
Was this provider's staff friendly?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did this family doctor answer all of your questions?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
December 23, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider argumentative or easily angered?
No, they were very calm and understanding
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
November 09, 2011
Dr. Robert Cooper has been my general physician since I was very young. He always wants to know how my life is, listens to my concerns, and loves to share stories of his own! He is a well educated, caring professional, and I highly recommend him for children and adults. I’ve never felt more comfortable than I do when talking with Dr. Cooper, he and his staff are very friendly and helpful. You can call ahead before you visit but you don’t need an appointment and you never wait long to see him.

I always leave with a hug and a tootsie pop, even now at age 25.
by Sarah Erich
October 04, 2011
Would you recommend this family doctor to others?
I Already Have
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
September 28, 2011
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