I was given a polite greeting when I walked in. It was nice to be acknowledged. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Before they even scheduled my treatment, they went over in detail all their different payment plans and exactly how much my procedure would cost. It was nice knowing exactly how much I was going to have to pay beforehand. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.