There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.