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Mark Hendrix, MD

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Mark Hendrix, MD
Rockville Eye Associates, PC
(26 Reviews)
> Get Phone Number & Directions
3204 Tower Oaks Blvd. 300 Rockville, MD 20852
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I have been going there for over a decade. I have had glaucoma that long and I still see very well. Very professional. They have Saturday appointments available which is very convenient. It is sometimes hard to schedule an appointment (for any day) because they have no openings. The waiting room is small but they are going to move in a few months so I'll wait and see how it is then.
by H xxx.xxx.20.5
April 02, 2013
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Does this provider welcome questions?
Not at all. They ignored my questions
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by K xxx.xxx.190.83
December 11, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.144.189
October 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.163.161
August 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.87.109
June 12, 2012
Was this provider's office too cold?
No, it was fine
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider have reasonable prices?
Yes
by Anonymous
February 03, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Are you going to visit this provider again?
Sure
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
November 10, 2011
Did this provider rush your appointment?
No
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Would you refer this provider to a family or friend?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
October 26, 2011
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider answer all of your questions?
Yes
by Anonymous
August 15, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider have helpful information available online?
Yes, but very little
Was it easy to make an appointment with this provider?
Yes
by Anonymous
July 25, 2011
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Map and Directions
3204 Tower Oaks Blvd. 300, Rockville, MD 20852