They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I am going to refer everyone I know here. I absolutely love this place. Not only did they give me a local anesthetic to make sure I didn't feel any pain during my procedure, they paused every few minutes to make sure I was still comfortable and okay. I felt like they really cared about me.