Ed Brents, DMD

Ed Brents, DMD
Ed Brents DMD 103 Fee Street Berea, KY 40403
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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the waiting area spacious enough?
Not really
Did this provider answer all of your questions?
Yes
Did this provider spend time asking questions and listening to you?
Definitely
by TERRI xxx.xxx.16.10
May 19, 2014
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.151.113
May 26, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Was this dentist's staff friendly?
Yes
by Ron Isaacs xxx.xxx.52.76
February 18, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.164.230
July 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.54.229
April 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.5.86
February 07, 2012
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
December 06, 2011
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Does this provider always put the customer first?
Yes, they always put customers first
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did you feel safe in this provider's care?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
December 01, 2011
I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. The toothpaste that they used during my cleaning did not taste good at all. I couldn't wait to spit it out.
by Sarahbelle
July 09, 2011
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you experience unnecessary pain during your visit?
No
by Anonymous
June 16, 2011
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