They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I can see now why they specialized as a pediatrician because they were so kid friendly. They put in the extra effort to make my child feel special and important. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.