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Lisa Halpern, MD

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Lisa Halpern, MD
(22 Reviews)
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5229 New Design Road Frederick, MD 21703
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
She was the most rude woman I've ever had the displeasure of meeting. She has no time for you when you are there for help. She has no care in that black heart of hers, but if she can throw a quick script at you, she will just so you will leave. Don't go to her, at any cost. Even the most desperate situations aren't worth the damage she will do.
by jessica xxx.xxx.195.249
March 28, 2016
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I have been a patient of Dr. Halpern's for 30 years. She has been a life saver to me. She listens to me and always prescribes and/or adjusts medications to my healthy benefit.
by Lee xxx.xxx.203.244
July 24, 2014
Does this provider welcome questions?
Yes
Did you think that this provider was thorough with you during your appointment?
Yes
Does the provider's staff treat you well?
Yes
How would you compare this provider to others in his/her field that you have visited?
The best
Was this psychiatrist's staff friendly?
Yes
by drew xxx.xxx.169.104
April 29, 2014
I have been seeing Dr. Halpern for about 5 years. I have always been pleased with her interaction with me and her willingness to take extra time with me if I need it. She is also very knowledgeable about the different medications used to treat mental illnesses. I have had to change my meds more than a few times and Dr. Halpern has always shown me compassion during the waiting game to see if the meds will work.
A few times, during a crisis, her staff went out of their way to help me schedule an appointment ASAP.
Jeannie and Ken are as nice as they can be. I try to stay away from Barbara because she is often impolite, bordering on rude, and she makes me feel like I'm bothering her. Other than that, I feel blessed to have found her practice.
by Satisfied Patient xxx.xxx.158.64
December 04, 2013
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They are one of the most attentive psychiatrists I've ever met. They always remember me and my situation at every appointment, and make an extra effort to make me feel important and respected. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I was very glad that my appointment went the way it did. They were so much more knowledgeable than I ever expected them to be, and they gave me fantastic advice.
by Katharine Rhoades xxx.xxx.75.1
December 03, 2013
Dr. Halpern was negligient with my care and her office staff was unresponsive. Dr. Halpern does not listen and treats her patients with unveiled contempt, which is ironic considering the field she has chosen. I will never forget the way she treated me, and only wish I had a recording/video of her. It would be viral on YouTube, it was that outrageously inappropriate.
by Medical Professional xxx.xxx.115.11
October 30, 2013
Was this psychiatrist friendly?
Very! The most welcoming office I've visited!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Do you feel that you made progress during your sessions with this psychiatrist?
Absolutely! I'm better than I've ever been
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.75.1
June 04, 2013
I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money. There are times when I've been there, that I feel like they're favoring certain clients. It's not all the time, but I don't appreciate it when it happens. I was shocked when they dismissed my concerns as unimportant and told me I was just overreacting. I knew that my situation needed attention, and I couldn't believe that they wouldn't even look into it. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Their staff is very friendly and professional.

WONT answer pharmacy FAX

Has messed up my meds EVERY visit

HARD TO GET AHOLD OF

Late to work and you can wait 30+ minutes

WONT call back therapists

will say she recommends but not refer

thinks everything can be fixed with "more treatment" (meaning more therapy)

OVERALL = HORRIBLE

I would never send ANYONE there
by Anonymous xxx.xxx.189.54
May 22, 2013
Has this psychiatrist ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this psychiatrist answer all your questions?
Every question I had was answered thoroughly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this psychiatrist ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.75.1
April 09, 2013
Was this psychiatrist's office easy to locate?
Absolutely! It couldn't have been easier!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.75.1
November 20, 2012
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Map and Directions
5229 New Design Road, Frederick, MD 21703