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James Wolf, MD

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Johns Hopkins Medicine - Green Spring Station

Lutherville, MD

Johns Hopkins Medicine - Green Spring Station

Lutherville, MD

Johns Hopkins Medicine - Green Spring Station

Lutherville, MD

Johns Hopkins Medicine - Green Spring Station

Lutherville, MD
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James Wolf, MD
(3 Reviews)
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6565 N Charles St Ste 415 Towson, MD 21204
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Consumer Feedback

(3 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
1 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2 star average for Recommended
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Are you going to visit this provider again?
If I need to, I'll return
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.139.204
October 12, 2013
I really shouldn't even give this doctor 1 star but I think you are required to give a star. I was referred to him by my ENT whom I had been seeing for labyrinthitis, an inner ear inflammation which has caused me several episodes of severe dizziness. I had to wait 1 month for the appointment. I was emailed an extensive information packet to complete before my appointment. It was the most poorly designed, redundant and invasive questionnaire I've ever filled out, asking for my SSN in two places, which is not only unnecessary but unethical.

The office is located in a very upscale professional building attached to Greater Baltimore Medical Center, a major area hosptial. However, the office itself was very down-scale, with no other patients in the waiting area. I was asked to pay my $30 co-pay in cash or check. I didn't have either as I rarely use cash and always pay my doctor's with credit card. I was informed that their payment policy was stated in the information packet and that's why they send it out in advance. I offered to send them a check as soon as I got home, to which the secretary said she would have to check with the doctor. The doctor then came out and reiterated the same payment policies stated by the secretary. He informed me that there was an ATM in the lobby and I could get cash there. I asked him why he wouldn't take a check and he said "I've been stiffed by people in the past." Isn't that what insurance is for, both primary care insurance and the physician's own insurance? He was completely unyielding on this matter, as well as rude and unprofessional.

At this point, I began to reel off my own disatisfactions up to that point: the poorly designed info pack, the payment policies and the fact that he was running a medical practice as though it were a corner grocery store in a bad part of town. He asked me to please leave or he would call security. I asked him for what reason and he said because I was being "extremely unpleasant." At that point, I just left.

I would not recommend this doctor under any circrumstances as I would simply not trust my health care, especially with regard to neurology, to someone who possesses this type of archaic mentality. I can't believe that in this day and age anyone would run a medical practice in this manner.
by amdew717 xxx.xxx.61.161
February 12, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it easy to find parking at this provider's office?
Yes, it was convenient
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by qford235 xxx.xxx.50.27
October 23, 2012
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6565 N Charles St Ste 415, Towson, MD 21204