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John Caruso, MD

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Surgeons - Neurosurgeons

PARKWAY NEUROSCIENCE AND SPINE INSTITUTE LLC

HAGERSTOWN, MD

WellSpan Parkway Neurosurgery - Hagerstown

Hagerstown, MD

WellSpan Parkway Neurosurgery - Hagerstown

Hagerstown, MD

WellSpan Parkway Neurosurgery - Hagerstown

Hagerstown, MD
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John Caruso, MD
Neurosurgical & Spinal Surgery
(6 Reviews)
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13 western maryland parkway suite 106 Hagerstown, MD 21740
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by CLC xxx.xxx.60.253
March 21, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was the waiting area spacious?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by k souders xxx.xxx.1.66
January 26, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.192.103
January 25, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.79.157
December 04, 2012
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. Their prices were very fair. The level of care you get for the price is outstanding. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by KCato
March 02, 2012
After having tried physical therapy, chiropractic, TENS sessions, epidural and spinal nerve blocks, my pain was not any better but Dr. Caruso still released me from his care and cleared me for return to work despite the fact that I could not stand for more than 5 minutes before I was in intense pain. His response was that he wasnt going to operate so he was done with me. He referred me back to the pain specialist who gave me yet another injection which again did nothing for my pain. Since my release, I have had multiple nerve burnings (radiofrequency neuroablation) and the pain is still there. I requested to see another Dr. in Caruso's practice and they refused to switch drs for me.
In a nutshell, I have been in pain for over a year but because I am not incontinent, Dr. Caruso refused to operate. The lack of care and direction from this doctor is unacceptable. I would tell anyone to steer clear of Parkway Neuroscience and Dr. Caruso. He is interested in making money and if he isn't going to get money from operating on you, he isn't interested in treating you.
by mrsdee
January 13, 2010
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Map and Directions
13 western maryland parkway suite 106, Hagerstown, MD 21740