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Jeff Jacobson, MD

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Surgeons - Neurosurgeons

Camalier Building

Bethesda, MD

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Johns Hopkins Health Care and Surgery Center

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Johns Hopkins Neurosurgery

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Jeff Jacobson, MD
Neurological Surgery Group
(10 Reviews)
> Get Phone Number & Directions
4927 Auburn Ave Ste 100 Bethesda, MD 20814
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this doctor to others?
I Already Have
Did this provider give the impression that they cared about your concerns?
Yes
Does this provider treat their staff well?
Extremely well
by Anonymous xxx.xxx.158.168
July 13, 2014
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was this provider's staff friendly?
No, they were rude
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.111.217
November 26, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by MSaunders xxx.xxx.118.114
October 14, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Adjani xxx.xxx.1.254
June 24, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider have helpful information available online?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's office clean?
Yes everything was neat and sterile
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.121.134
April 29, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.191.90
May 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.247.131
April 23, 2012
The office was very easy to locate. I didn't have any trouble finding it at all. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Judi
July 28, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office too cold?
No, it was fine
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
March 30, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office easy to locate?
Only with clear directions
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
March 25, 2011
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Map and Directions
4927 Auburn Ave Ste 100, Bethesda, MD 20814