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Norman Smith, MD

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Norman Smith, MD
Prime Care
(4 Reviews)
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2905 Mitchellville Rd Ste 104 Bowie, MD 20716
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
2.5 star average for Value
They didn't give me advice that would benefit me at all. They only cared about what would make them the most money. I would never visit them again. I was very disappointed. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. I can tell it is maybe not a top priority to maintain a professional appearance here. They didn't look terrible, but there is definitely lots of room for improvement.

My confidence in his abilities deteriorated when I was prescribed one med for BP and then before I left his office he came back in and changed it to something else without a reasonable explanation. He was in and out of the exam room like a whirlwind and I could never get he or his office to return my calls when I had a concern. Lastly, he left me without my BP meds for nearly two weeks because I was unable to keep an appointment due to my work schedule even though I called a day before to cancel as required.
by Disappointed Former Patient xxx.xxx.147.8
January 30, 2014
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you experience unnecessary pain during your visit?
No
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.104.36
April 08, 2013
Was this provider friendly?
Yes
Was the waiting area spacious?
Yes
Was this provider late to your appointments?
No, they were on time
Does this provider give unbiased advice?
Yes
by Anonymous
November 10, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
June 20, 2011
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Map and Directions
2905 Mitchellville Rd Ste 104, Bowie, MD 20716