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Ciro Montanez, MD

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Ciro Montanez, MD
Dr.Ciro Montanez
(5 Reviews)
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1300 Mercantile Ln Ste 140 Upper Marlboro, MD 20774
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Recommended
4 star average for Recommended
They were amazing and worked with me every step of the way . There staff is very friendly and wonderful.The doctor is very real and upfront there are no games when it comes to health and i love them for that ,They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. Every single one of my questions were answered during the appointment. I was so relieved that they were able to give me so much useful information.
by shannon
January 02, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
December 08, 2011
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by Lesley D.
August 08, 2011
Competent, patient, get to the source health care provider, quality health care. I have an Kaiser and still see Ciro Montanez. I can not express that individual care solved an 18 year problem that the HMO FAILED to do so causing me suffering from treating the symptom and not the source.
by Tammy
April 13, 2011
I usually dont write reviews but I had to let everyone know about my experience with this god-awful doctor. He is plain rude and ignorant. I asked him on many occasions to help me out with a health issue which he failed to do. Mr. Montanez is also not too friendly as I stated before. I've asked him questions in the kindest way just to get a rude remark back. Others who I have been seen by this "doctor" also complained about the same thing. I hope no one ever has to go through what I had to go through with him.
by mdreviewer24
June 19, 2009
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1300 Mercantile Ln Ste 140, Upper Marlboro, MD 20774