John Lilly, MD

John Lilly, MD
Lilly J Richard & Assoc 5804 Baltimore Ave Hyattsville, MD 20781
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
I had been looking for a new primary care doctor for a few months, and a friend who works for Community Radiology reccomended Doctor Lilly's office. I have seen him a few times now for a physical and blood work.

The nursing staff was helpful and professional. On my first visit, Theresa at the front desk answered all of my questions when filling out my insurance information. I was able to fill out my forms in about 15 minutes, and I waited another 5 minutes to see Doctor Lilly's assistant. Doctor Lilly came in and listened intently to everything I had to say. I never felt rushed, or like he was just going to read off some textbook type answers. I felt like someone was actually listening. My problem with all of the other Doctor's I have seen was the lack of personalized care. Doctor Lilly could tI had been looking for a new primary care doctor for a few months, and a friend who works for Community Radiology reccomended Doctor Lilly's office. I have seen him a few times now for a physical and blood work.

The nursing staff was helpful and professional. On my first visit, Theresa at the front desk answered all of my questions when filling out my insurance information. I was able to fill out my forms in about 15 minutes, and I waited another 5 minutes to see Doctor Lilly's assistant. Doctor Lilly came in and listened intently to everything I had to say. I never felt rushed, or like he was just going to read off some textbook type answers. I felt like someone was actually listening. My problem with all of the other Doctor's I have seen was the lack of personalized care. Doctor Lilly could tell right away that I had an Iron deficiency, which is now completely under control.

Doctor Lilly is definitely the most intelligent and qualified doctor in the Washington DC Area. His dedication to personal care is apparent every time I see him. His staff is friendly and helpful. I would reccomend him to all of my friends and family members.
by John Travolta xxx.xxx.148.66
January 26, 2015

A doctor you can trust.

After years of dreading going to a doctor, my parents decided to see Doctor Lilly after their cardiologist reccomended him. His Hyattsville office might not be the newest building around, but it is functional, and the staff made me feel welcome. It is difficult to find a good doctor with a competent and friendly staff, but Dr. Lilly's office is by far the best ive been to.

Doctor Lilly has taken care of my family since 1990. His dedication is unparalelled anywhere. I haven't seen any other doctors in his practice, but I have heard they are helpful and caring. If you prefer a nicer location, the Bowie office is in a much nicer area, and Doctor Lilly works there a few times a week.

As far as my last visit went, It was easier than I expected, since I am very afraid of needles. Lauren helped draw my blood and she found my vein. She helped me to relax before she used the needle, which I definitely needed.

If you want personalized care, there is no substitute for a family doctor like Dr. Lilly.


by Sickness Cured xxx.xxx.148.66
December 02, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.254.17
April 23, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
by Anonymous
January 30, 2012
They are always prepared for my appointment and remember everything about me. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. What I liked was how friendly the doctor and staff were here. I felt welcomed and think I will be returning.
by ms chan
September 01, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
August 03, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
June 21, 2011
Did you experience unnecessary pain during your visit?
No
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous
April 11, 2011
They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. If I'm were in some kind of an emergency I'd go back. Otherwise, I'm going to look for something better. Their office was nice and quiet. I was worried it would be overly loud but it was fine. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by sick in maryland
March 05, 2011
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