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Portage Dental Rehab Center

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Portage Dental Rehab Center
Portage Dental Rehab Center
(23 Reviews)
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6044 Lute Road Portage, IN 46368
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Consumer Feedback

(23 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
They have always provided good service to me.
by Lisa xxx.xxx.125.199
April 24, 2017
I waited 1 hour and 45 minute and still was not even seen. People that came in after me were called back before me. When another patient questioned why it was taking so long the response was two people called off and they were short handed. If that was the case some of the appointments should have been rescheduled. I rather be rescheduled than wait forever. That was the first and last time going to their office.
by upset patient xxx.xxx.12.62
December 22, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Did the waiting room smell clean?
Yes
Were the staff members able to answer your questions?
Yes
Are you going to visit this provider again?
Yes
by Anonymous xxx.xxx.97.206
October 29, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this Provider let you know upfront what the approximate cost of the services would be?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Yes
Have the fillings, crowns, or veneers you've received lasted?
Yes
by Anonymous xxx.xxx.221.145
October 14, 2014
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Would you recommend this dentist to others?
I Already Have
by meganbarrett xxx.xxx.142.212
August 18, 2013
Was the waiting area spacious?
No, but I can always find a seat
Was this provider's office clean?
Yes everything was neat and sterile
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were you able to relax during your appointment?
Yes
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Jane xxx.xxx.201.5
August 08, 2013
Did this provider answer all of your questions?
Some were answered
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider have reasonable prices?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.248.58
May 13, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this dentist's staff friendly?
Yes
Was the toothpaste used during your cleaning enjoyable?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.96.93
April 21, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Did you receive sample toothbrushes or toothpaste to take home?
A couple, but not very many
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.168.225
March 01, 2013
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by peanut52 xxx.xxx.50.250
December 04, 2012
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Map and Directions
6044 Lute Road, Portage, IN 46368