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Vasant Datta, MD

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Hagerstown, MD

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Vasant Datta, MD
(7 Reviews)
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340 Mill St Hagerstown, MD 21740
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Consumer Feedback

(7 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.124.134
September 23, 2013
Was it easy to make an appointment with this provider?
No, it took a while
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider answer all of your questions?
Yes
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.133.216
May 03, 2013
Office staff is rude and unprofessional. Upon getting an appt with this doctor, you are asked a series of question as to why you need to see Dr. Datta, how long you have lived in Hagerstown and why you aren't seeing your previous physician any longer. Then Dr. Datta reviews your information that his "office manger" has obtained and makes a determination as to whether or not he will even accept you as a patient. I asked why they would ask such personal questions that don't pertain to your health and was simply told that the doctor just wants to know. This determination took a week in my case as a healthy adult and I have excellent insurance! Something just doesn't seem right with this practice and I decided that my health and who I trust with it is just too important and chose to take my business elsewhere.

They didn't answer the call at first, but did eventually call me back. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. I couldn't believe how rude and inconsiderate they were.
by Michelle xxx.xxx.32.52
October 06, 2012
I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help. I definitely don't trust their advice. They're only concerned about themselves. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. The wait was absolutely ridiculous. It messed up my entire day.
by alice
February 21, 2012
Would you refer this provider to a family or friend?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
February 09, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
February 01, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
October 04, 2011
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Map and Directions
340 Mill St, Hagerstown, MD 21740