Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places