Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.