Mark Sanford, DDS

Mark Sanford, DDS
Monrovia Family Dentistry 2875 W Broderie Ln Monrovia, IN 46157
Add a Review

Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
3.5 star average for Recommended
Staff
2 star average for Staff
Value
1 star average for Value
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Definitely not, I wasn't given information until long after my procedure had been finished
Was this dentist's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this provider take that extra step to make you feel special?
Never
Were you able to watch TV during your dental procedure?
No, they didn't even have any magazines to read
by me xxx.xxx.212.24
March 20, 2014
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.20.138
January 16, 2014
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this dentist friendly?
Extremely Friendly
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.221.5
November 15, 2012
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.30.3
November 04, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.161.66
January 17, 2012
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. The toothpaste they used during my cleaning tasted great. It made the experience that much better. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Indymom
November 20, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider late to your appointments?
No, they were on time
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
November 17, 2011
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
by Anonymous
October 07, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider promptly return your phone calls?
Yes
by Anonymous
October 05, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider have an entertaining selection of waiting room magazines?
Yes
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
by Anonymous
September 01, 2011
Add a Review