Healthy Smiles Family Dentistry

Healthy Smiles Family Dentistry
Healthy Smiles Family Dentistry 601 Library Park Drive Greenwood, IN 46142
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Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was this provider's office clean?
Totally yes
Did this dentist thoroughly examine your teeth?
Definitely!
by Anonymous xxx.xxx.239.241
August 09, 2014
Have to go to the Dental Board and small claims court to try to get reimbursed for repair work done by another dentist to fix the horribly botched job on my tooth that this practice flatly denied- though anyone could see it plainly with the naked eye. They refused to do anything about it, telling me I was crazy and they weren't responsible. Stunning incompetence and arrogance.
by Very unhappy customer xxx.xxx.212.200
January 14, 2014
This Dentist is the BEST I've ever been to! She is kind, caring, gentle, and always educates me so well on any procedures I may need. She also is always smiling and makes me feel welcome in her office. I used to be scared of the Dentist due to previous bad experiences, but now, I can't wait to go back and see her! She even remembers my husband and kids, and always asks how they're doing! I've referred many patients to her, and will continue to do so because she is one of a kind :)
by Anonymous xxx.xxx.62.11
June 13, 2013
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Do this dentist have a good professional reputation among other dentists?
Somewhat, but they aren't very respected
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Does this dentist use current and safe equipment?
Fairly current
by Anonymous xxx.xxx.90.149
April 10, 2013
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
by Anonymous xxx.xxx.7.197
January 17, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by George xxx.xxx.189.127
February 18, 2012
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
by Anonymous
July 08, 2011
Bad experience in the office. I had a crown done becasue they had a promotion on $ off to get it done. I went in and the office staff was nice but didn't have a lot of experience in doing crowns. The temporary crown was good but the Real corwn i got back didn't fit at all after he started to round off the edges. It was a weird shape and they dentist was angry i didn't like it. It had to be re-ordered but i think the problem was the denitst didn't know how to scupt it to fit my bite. I wouldn't go back again if I had it do it all over again. I'm searching for a new dentist right now since i'm not going back there ever again.
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. My teeth cleaning was very uncomfortable. I feel like a lot of the pain I experienced could have been avoided if they had been more careful. Not only did they not welcome my questions, they just dismissed them as unimportant. I felt like they didn't really care about helping me.
by joe
May 27, 2011
Did this dentist pressure you to get any unnessary dental procedures?
Absolutely! They wouldn't leave me alone!
Was there annoying music playing while you waited or during your visit?
Yes, it was annoying
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
April 19, 2011
Horrible wait times, argumentative staff, inexpereinced dental provider. My appointment was at 11am i was seen on time but waited in the chair for an hour for the dentist. He then decided i needed a shot to deliver a crown which i didn't want. He tried to convince me to get a novacaine shot for 10 minutes before he told me i had to have one to complete the work. Once he started the work (like 5 minutes after he gave me the shots) He then said Oh Sorry i guess i didn't needto give you 4 shots at all. I can complete this with no shots at all!!! then they told me the crown he was trying to take off was cemented permentantly when it should have only been temorary so i have to go back to another visit to remove it since they by error put it on permanently! Very horrible expereince with all the mistakes and multiple visits.
I ended up spending quite a bit for my visit. They were very expensive. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. They barely had any magazines to choose from, and the ones that were available weren't very interesting.
by sara
March 26, 2011
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