Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Was the waiting area spacious?
Yes
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Would you refer this provider to a family or friend?
No, I wasn't impressed