They were so nice and professional and even called me to remind me about my upcoming appointment. The dentist was friendly and accommodating. I felt very welcome and comfortable the whole time. I was confident that they were using the latest treatment methods. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. They made the extra effort to make sure every question and concern I had was addressed.