Mark Banakis, DDS

Mark  Banakis, DDS
Schaumburg Oral Surgery Limited 650 East Higgins Road Suite 2N Schaumburg, IL 60173
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Mark and his crew get straight A's for care, professionalism, integrity, and courtesy. I have had several implants as well as jaw surgery. I have brought both my children in for wisdom tooth issues, and my wife has had implants as well. The staff are the nicest and most helpful people you could want, and bend backwards to help with any questions or issues. They will also fight to get the insurance coverage you have paid for to work the way it is supposed to.

The best part is Mark will switch to classical music if you like that better than bubblegum!
by Groggo xxx.xxx.240.135
January 08, 2017
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by best mom xxx.xxx.240.125
February 15, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.226.75
July 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.188.183
January 15, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
December 27, 2011
The surgeon and the nurses were great, I felt very comfortable with them.
The office staff however is horrible, they will not file the insurance claims and send you the bill and then blame you for the problem. The take a sarcastic and rude tone whenever you speak on the phone with them.
I will not go back to this Dr. because the front office staff is a nightmare to deal with.
There are many good doctors, keep looking for one that has a staff that doesn't treat you like garbage.
by Patient007
September 12, 2011
Our family has used this office numerous times. My daughter had her wisdom teeth removed (01/05); my son had major jaw surgery done @ St Alexius Med'l Center (11/02) as well as misc extractions. The entire staff was very accommodating & compassionate, esp w/my son who has autism. They have some of the most advanced and sophisticated equipment I have ever seen. It was pretty amazing. They really go above and beyond to make us feel special. I've never been anywhere that seems to care more about their clients than here. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care and I recommend their office to any friend who requires the use of an oral surgeon.
by Very satisfied family
August 26, 2011
They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by ScaredPatient
May 02, 2011
Great Doctor but horrible office staff. The women at the front desk are rude and don't file your insurance claims in a timely manner, leaving you with the whole bill. Would not recommend this place.
by Dissatisifed
March 21, 2011
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
March 11, 2011
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