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Albers & Francis DDS

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Rockford, IL
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Albers & Francis DDS
Albers & Francis DDS
(8 Reviews)
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4035 Morsay Drive Suite 1 Rockford, IL 61107
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Wonderful dentists, very caring and superior to many dentists I have visited. I'm sorry to see dr Albers has retired. I will definitely look up dr Francis.
by Cindy xxx.xxx.111.127
February 12, 2016
Did you leave the Dental office feeling satisfied with your visit?
Yes
Did the Dentist's staff seem friendly and welcoming to you?
Yes
Did this Dentist answer all of your questions?
Yes
Was this provider friendly?
Extremely Friendly
Does the provider's staff try to be helpful?
Yes
by Anonymous xxx.xxx.135.69
April 08, 2014
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this dentist friendly?
Friendly Enough
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.151.10
November 14, 2013
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Does this provider have helpful information available online?
Yes, but very little
Does this dentist use current and safe equipment?
Yes
by Anonymous xxx.xxx.212.233
September 30, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider give unbiased advice?
Yes
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.224.66
December 29, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was it easy to make an appointment with this provider?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.190.8
October 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.160.3
January 16, 2012
I couldn't believe how rude and inconsiderate they were. I showed up before their scheduled closing time and they said they were closing. They knew I needed help but they still decided to close early. They weren't overly rude but they could have been a lot nicer.
by bob
September 19, 2011
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Map and Directions
4035 Morsay Drive Suite 1, Rockford, IL 61107