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Jennifer Chen, DDS

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Jennifer Chen, DDS
Bright Dental, P.C.
(17 Reviews)
> Get Phone Number & Directions
2752 Forgue Dr. Suite 118 Naperville, IL 60564
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
by Anonymous xxx.xxx.190.246
September 15, 2014
It was really nice of them to make sure that the water they used to rinse my mouth was at a comfortable temperature. In fact, it was the perfect temperature. I really appreciated them making that extra effort to make me comfortable. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. Dr. Chen is very kind and gentle, her staff is super friendly and go beyond what I have ever received anywhere else. Her asst loren is a sweet girl and the office manager Tina always goes beyond her job title for my family.
by annonomous xxx.xxx.34.27
October 09, 2013
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Lucas xxx.xxx.34.27
August 29, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this dentist explain your dental procedure to you?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.26.12
December 06, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.43.33
May 02, 2012
We love Dr. Chen and her staff. She is careful and through. In fact, when our insurance changed, we were forced to use another dentist last year, and this year, we chose to pay extra for our dental coverage just so that we could go back to Dr. Chen.
by Mary xxx.xxx.92.29
February 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by wayneg xxx.xxx.244.254
January 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Monica xxx.xxx.82.161
January 16, 2012
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
December 27, 2011
Did your teeth cleaning feel rushed?
Yes, I was very disappointed
Did you experience excessive oral pain after you left your appointment?
Kind of, it was bearable but I was in pain
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
December 23, 2011
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Map and Directions
2752 Forgue Dr. Suite 118, Naperville, IL 60564