One of the first things I noticed when I came in for my appointment here was that the building was not handicap-accessible. I didn't see any ramps or wheelchair accessibility, which seemed kind of strange to me. They seemed really knowledgeable and were able to answer all my questions in-depth. I understood all my options fully and they really took the time to make sure my questions were answered. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared.