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Dulli Bassel DDS MS

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Dulli Bassel DDS MS
Dulli Bassel DDS MS
(7 Reviews)
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640 South Washington Street Suite 150 Naperville, IL 60540
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
3 star average for Recommended
Dr. Dulli cuts to the chase. I like that he takes the kids back without a parent, this helps the child(ren) not feed off of their parents anxieties and fears. First dentist that didn't need to gas our son to clean his teeth. We have had a few issues over the year where we had a scheduled appointment and arrived on time, only to find that Dr.Dulli wasn't coming in. The staff x-rayed and cleaned my children's teeth, noting that if there were any concerns he would call later. They did give the option to re-schedule, however after driving 45 mins to the office, it's not likely. Staff is sometimes inadequate and unprofessional.
by Juniper Jackson xxx.xxx.190.146
October 19, 2022
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did you experience unnecessary pain during your visit?
No
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Were the restrooms clean at this provider's office?
No, they definitely weren't clean
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
by Rich xxx.xxx.156.247
January 18, 2014
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Have the fillings, crowns, or veneers you've received lasted?
Not really, they only lasted a couple of weeks
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
by Anonymous xxx.xxx.120.140
May 20, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office clean?
Yes everything was neat and sterile
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.62.174
October 01, 2012
Did this provider seem irritated to be working with you?
No, they were polite
Was this dentist friendly?
Yes
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
by Anonymous
November 28, 2011
Did this provider listen to your input and concerns?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this dentist explain your dental procedure to you?
Yes
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
May 09, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
March 23, 2011
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Map and Directions
640 South Washington Street Suite 150, Naperville, IL 60540