Lakewood Dental

Lakewood Dental
Lakewood Dental 9411 Ackman Road Lake In The Hills, IL 60156
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.217.202
September 23, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.147.18
May 07, 2013
Does this dentist use current and safe equipment?
Yes
Was the waiting area spacious?
Yes
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.227.4
November 15, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I feel like my appointment was pointless. Every time I have work done I felt worse when I left. I have food that gets stuck in area's that were never there until a couple old cavities were replaced at the Dentist' recommendation. When I was in severe pain due to an infection that required a root canal, they turned me away and provided no help for me even though my family has been patients from the day they opened their doors. I will never go back EVER!
by Unhappy Customer xxx.xxx.161.7
February 28, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
January 03, 2012
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 11, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
July 19, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
June 14, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. It's always bugged me when other dentists' I've visited didn't take the time to really examine my teeth. I didn't encounter that here at all, they made an extra effort to inspect my teeth very thoroughly. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by BIRD7368
April 25, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
March 24, 2011
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