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Northwest Dental Associates

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Northwest Dental Associates
Northwest Dental Associates
(15 Reviews)
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2500 West Higgins Suite 650 Hoffman Estates, IL 60169
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
I have not yet visited this facility and I already have an issue with them. I became eligible for new benefits on May 1, 2013 and on May 7 I called to make an appointment. Because this is a DMO facility, they did not have my name on their May eligibility roster and therefore refused to make an appointment until June. This is not at all patient-sensitive. I am considering changing my provider selection.
by Sherri Slater xxx.xxx.67.114
May 07, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by tom xxx.xxx.89.164
February 20, 2013
Were you able to relax during your appointment?
Yes
Did this provider rush your appointment?
No
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous xxx.xxx.157.81
December 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.231.134
April 09, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Anonymous
October 31, 2011
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Map and Directions
2500 West Higgins Suite 650, Hoffman Estates, IL 60169