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Grand Dentistry

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Grand Dentistry
Grand Dentistry
(28 Reviews)
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5445 Grand Avenue Suite 202 Gurnee, IL 60031
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Consumer Feedback

(28 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
In early February I made an appointment with this office. They told me their first available appointment was the 28th. So that means February 28th……Am I right here? When I arrived today (February 28) the receptionist told me “No, your appointment is not until March 28”. She made zero attempts to correct their mistake and tried to put it on me. Why is no one ever accountable for their incompetency anymore. Bottom line…Doctor Glassman you just lost a patient because of your staff!
by Kelly Devereaux xxx.xxx.8.75
February 28, 2014
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.112.200
November 01, 2013
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was the dental equipment clean?
Absolutely! It looked brand new
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.232.120
August 25, 2013
Was this provider's office too cold?
No, it was fine
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it easy to make an appointment with this provider?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.183.210
May 15, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's staff friendly?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Was the dental equipment clean?
Yes
by Anonymous xxx.xxx.156.187
November 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.186.6
September 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.1.4
September 17, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.118.9
July 05, 2012
Every question I have is answered every time I'm there. The staff is friendly and helpful. Dr. Chun is THE best dentist I have ever had, and I've had many dentists in the past, due to moving from state to state. I would recommend this office to anyone.
by Leah xxx.xxx.127.251
July 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.51.221
April 02, 2012
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Map and Directions
5445 Grand Avenue Suite 202, Gurnee, IL 60031