They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They always make an extra effort to be polite and courteous. They were absolutely amazing and make others in the same field look like beginners. Their equipment is current enough, although nothing to make you say, 'Wow!' But I am paying for service, not WOW. Always gives all options with advice on the pros and cons of each, including price. Cares more for patients than money. They put their money where it counts and not on superficial things. The waiting room is spacious, but it doesn't really need to be. I have rarely had to wait more than a couple of minutes for an appointment, unless it was last minute type. I wish I had not moved away from the area. If I could, I would fly back twice a year to see Dr. Mekaelian.