Associates For Family Dentistry

Associates For Family Dentistry
Associates For Family Dentistry 101 South Greenleaf Street Gurnee, IL 60031
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
They were great! I'm looking forward to seeing them again now that I have insurance in their network.
by Traci xxx.xxx.14.210
April 08, 2015
Was this dentist's staff friendly?
Not Really
Did this dentist pressure you to get any unnessary dental procedures?
Somewhat, it was kind of uncomfortable
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous xxx.xxx.209.0
September 19, 2013
Not a good place to go, if you want to get in for your regular six month check ups. Don't try to call and reschedule appointments either because then they are very rude to you. I really did not have any issues with the hygienist or the dentist. Most of my complaint is with the people at the front desk. I will never go back.
by me xxx.xxx.86.249
June 29, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.

I have looked everywhere for a good dentist after a string of others screwed my teeth up. Dr. Kraft was so friendly, nice, and awesome! I got in immediately and on quick notice and she was so helpful. I was so unsure after having bad experiences with dentists, but rest assured you are safe with her. The staff were so friendly and nice as well! Will go here from now on (totally worth the hour drive) and will refer my family and friends!
by Anon xxx.xxx.238.33
June 09, 2012
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider remember you and your circumstances at every appointment?
Yes
Are you going to visit this provider again?
Without a doubt!
by Anonymous
October 05, 2011
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. The office was very easy to locate. I didn't have any trouble finding it at all. I was given a polite greeting when I walked in. It was nice to be acknowledged. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.

They were able to see me on short notice, as I had a situation come up with my daughter. The staff was professional, helpful, friendly, and great with kids. The office was clean, not even any dust on the plants.

They were willing to see me the next day even though I wasn't a prior patient, but you can believe I'll be a regular patient now. I'm so happy I found them!

Dr. Chung is very gentle and kind.
by L
September 29, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by B Cassidy
August 20, 2011
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
July 19, 2011
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Would you refer this provider to a family or friend?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
May 14, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
April 22, 2011
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