Lawrence Gensler, MD

Lawrence Gensler, MD
Northlake Gastroenterology 101 E Fairway Dr Ste 206B Covington, LA 70433
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were the waiting room chairs comfortable at this gastroenterologist's office?
Extremely comfortable; I could have fallen asleep
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this gastroenterologist use current and safe equipment?
Yes; the equipment is very advanced
by Anonymous
January 19, 2012
Are you going to visit this provider again?
Sure
Did this gastroenterologist answer all of your questions?
Yes
Did this provider use excessive foul language?
No
by Anonymous
December 05, 2011
Did this provider rush your appointment?
No
Were the waiting room chairs comfortable at this gastroenterologist's office?
Extremely comfortable; I could have fallen asleep
Would you recommend this gastroenterologist to others?
I Already Have
by Anonymous
August 10, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
July 25, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this gastroenterologist use current and safe equipment?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
July 23, 2011
Would you refer this provider to a family or friend?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Are you going to visit this provider again?
If I need to, I'll return
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
July 12, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Are you going to visit this provider again?
Without a doubt!
by Anonymous
May 17, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Would you refer this provider to a family or friend?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider use current and safe equipment?
Yes
by Anonymous
May 02, 2011
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